Frequently Asked Questions

Yes. All our drivers are local Ladakhi professionals experienced in mountain driving. Safety is our top priority.

If the minimum number of passengers is not fulfilled:

• Your trip will not be confirmed
• You will get 100% refund

Yes, we also provide private taxi services.
You can contact us directly for customized pricing.

No.

In Ladakh, taxis operate on point-to-point route basis

Not like city taxis

• Vehicle
• Driver
• Fuel
• Toll and parking

Not included:

• Permit
• Entry tickets
• Meals

• Yes, for areas like:

• Nubra Valley
• Pangong
• Hanle
• Tso Moriri

• Standard luggage per person is allowed
• Excess luggage may require an extra vehicle or charges

Seats are generally:

• Allocated on a first booking basis
• Final arrangement may vary

Yes, but:

• Stops are within the planned route only
• Extra detours will be chargeable

AC is generally not used in Ladakh due to terrain and weather conditions

• Shared taxi operates on fixed timing
• Delay may result in missing the trip

No refund in such cases

• Only postpaid SIM (Jio, Airtel, BSNL) works
• The network may not work in remote areas

• Depends on availability
• May involve additional charges

Yes, but for more comfort, we recommend a private taxi for families

Ladakh is high altitude

We strongly recommend:

• 2 days of acclimatization in Leh
• Stay hydrated

An oxygen cylinder can be arranged (optional)

No.

You can eat at dhabas/restaurants on the way

Shared taxi = fixed route

For customization → book a private taxi

TaxiLeh is operated by Himalayan Shepherd, A trusted Ladakh-based travel company